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Terms & Conditions

Last updated September 14, 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order.

These Terms & Conditions govern your use of kitchenwarehouse.online and any purchase you make from Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd ("we", "us" or "our"). By using the site or placing an order, you agree to these terms.

Using the site

You must be 18 or older to use this site, or use it under the supervision of a parent or guardian. You agree not to:

  • use the site in a way that breaks any law that applies to you;
  • upload or send anything containing viruses or other harmful code, or anything defamatory, obscene or infringing;
  • try to gain unauthorized access to our systems or interfere with the site's operation or security;
  • copy, reproduce or use the site's content (text, images, branding and design) for any commercial purpose without our written permission.

The content on this site, including the Kitchen Warehouse name, product photography and copy, belongs to us or our licensors.

Products and descriptions

We describe our products as accurately as we can, using the specifications our suppliers publish. Product photographs are for illustration, and color and finish can look different on different screens. Measurements quoted on the site are subject to slight variance, so measure your space before ordering if it matters.

Pricing

All prices are in US dollars and no sales tax is added at checkout. We work to keep prices correct. If we find an error in the price of an order you have placed, we will contact you to confirm whether you want to go ahead at the correct price before we ship.

Orders

  • Placing an order is an offer to buy. A contract is formed when we confirm and ship your order.
  • We may refuse or cancel an order, for example where stock is unavailable or we suspect fraud. If we cancel an order you have paid for, we refund it in full.
  • You are responsible for giving us an accurate shipping address and contact details.

Payment and security

Card payments are taken by Stripe on its own secure checkout, and PayPal payments on PayPal's. Card details are never entered on this site and never reach us.

Shipping, returns and cancellations

Shipping times and costs, and full return, refund and cancellation terms, are set out on our Shipping and Refunds & Returns pages, which form part of these terms.

Limitation of liability

To the extent the law allows, our total liability for any order is limited to the amount you paid for the products in that order, and we are not liable for indirect or consequential losses. Some states do not allow these limits, so they may not apply to you. Nothing in these terms limits any right you have under the consumer-protection laws of the state where you live. See also our Limited Liability Indemnity.

Changes to these terms

We may update these terms from time to time. The version published on this page when you place an order is the version that applies to that order.

Contact us

Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd
United States administration office: 555 W 5th St, 35th floor, Los Angeles, CA 90013, United States
Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
Company registration (Thailand): 0765554000332
Email: theteam@kitchenwarehouse.online
International call center: +66 (0) 98 391 3877