{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free shipping across the United States on orders of USD 100 or more; a flat USD 25 shipping charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping Last updated September 14, 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we ship We ship across the United States. Delivery times are the same wherever you are: 5 to 7 days once your order has been handled. What shipping costs Shipping is free on orders of $100 or more. Below that, a flat $25 shipping charge applies. The charge is shown in your cart before you pay, so there is no surprise at checkout. We do not currently offer an express or next-day option. Every order goes by the same tracked service. How long it takes Orders are handled and packed within 24 to 48 hours, and delivery then takes 5 to 7 days, so allow about a week from ordering to arrival. If we cannot ship your order within that time, we will tell you and you can cancel for a full refund. Tracking Every order ships tracked. You will receive an email with a tracking number once your order has actually shipped, normally 24 to 48 hours after you order. We do not receive a tracking code before the parcel is collected, so there is nothing to send you sooner. Once you have your tracking number you can follow the parcel on our Track Your Parcel page. Separate parcels For practical reasons, items in the same order may ship in more than one parcel and arrive on different days. If part of an order has arrived and you are unsure about the rest, email us and we will check it for you. Questions before you order If you need an order by a particular date, email theteam@kitchenwarehouse.online before you buy and we will tell you honestly whether it is achievable.",
    "url": "https://kitchenwarehouse.online/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop accepts change-of-mind returns for 15 days from purchase under its own published policy: original packaging, proof of purchase, buyer pays return shipping, refund processed 24 to 48 hours after the return arrives. Faulty, damaged or incorrect items are replaced or refunded at the shop's cost, and nothing in the policy limits rights under state consumer-protection law.",
    "content": "Refunds & Returns Last updated September 14, 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. 15 days to change your mind You can return a product within 15 days of the original purchase, for any reason. This is our own policy: US law does not require a change-of-mind period for an online purchase, and we offer one because we would rather you ordered with confidence. To start a return, email theteam@kitchenwarehouse.online with your order number. To be eligible, the product must have been bought from this website in the last 15 days, be in its original packaging, and come back with your receipt, order confirmation or other proof of purchase. You pay the cost of returning it, using a tracked shipping service, unless the item is faulty, damaged or not as described. We refund the price you paid for the goods, back to the payment method you used, or as credit on your account if you would rather. We do not charge a cancellation, restocking, packing or handling fee on a change-of-mind return. Nothing we sell is made to order Everything we sell is a standard stock item, so the 15 day window covers an air fryer oven or a cookware set exactly as it covers the glassware, the utensils and the plates. If you are not sure whether a set will fit your cabinet or suit your cooktop, email us before you order and we will check it with you. Faulty, damaged or incorrect items If your order arrives faulty, damaged, with parts missing, or is not what you ordered, tell us straight away with your order number and a photograph of the item and the packaging. We will replace or refund it and cover the return shipping. Nothing in this policy limits the rights your state's consumer-protection laws give you. Orders that do not arrive If your order does not arrive, email us and we will chase it with the courier. If it cannot be found, we will send a replacement or refund you in full. Cancelling before shipping Any order can be cancelled free of charge until it ships. Most orders ship within 24 hours, so if you need to change or cancel a paid order, contact us as soon as you can, ideally within 12 hours. Once packing and shipping have started, the order is handled as a return under the terms above. How refunds are paid We process refunds within 24 to 48 hours of receiving the returned item. Your card issuer or PayPal usually takes a few further business days to show the money in your account. We cannot accept returns of items bought from a third-party retailer rather than from this website. If something goes wrong If you are unhappy with how a return has been handled, email caseresolution@customersupport.care with your order number and a person will look at it again from the start, under our Complaints Handling Policy .",
    "url": "https://kitchenwarehouse.online/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Kitchen Warehouse collects, uses, shares and protects personal information, including cookies and analytics.",
    "content": "Privacy Policy Last updated September 14, 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This policy explains how Kitchen Warehouse Company (a division of Caruso Consulting Co Ltd) collects, uses and protects your personal information when you visit kitchenwarehouse.online or buy from us. What we collect Information you give us : your name, email address, phone number and shipping address when you place an order, and anything you write to us through the contact form or by email. Payment information : handled by Stripe or PayPal on their own secure pages. We never see or store your full card number. Technical information : your IP address, browser and device type and the pages you view, collected through cookies. See our Cookie Policy . How we use it to take, pack and ship your order and send you order and tracking emails; to answer your questions and handle returns and complaints; to understand how the site is used so we can improve it, where you have accepted analytics cookies; to prevent fraud and keep the store secure, and to meet our legal and accounting obligations. Who we share it with We share personal information only with the services that run the store: Stripe and PayPal for payments, the couriers who deliver your order, our order database and email provider, and Google Analytics where you have given consent. The chat assistant on the site passes what you type to its provider in order to answer you. Each provider uses the information only to deliver its service. We may also disclose information where the law requires it. We do not sell your personal information. How long we keep it We keep order records for as long as we need them for the order, returns and our accounting obligations, and then delete or anonymize them. Your choices and rights You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing theteam@kitchenwarehouse.online . You can decline analytics cookies at any time through the \"Cookie settings\" link in the footer. If you live in a state that gives you additional privacy rights, such as California, you can exercise them the same way and we will not treat you differently for doing so. Security The site is served over an encrypted connection, and payments are taken by the payment providers rather than on this site. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information. Children This store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it. Changes to this policy We may update this policy from time to time and will post any change on this page with a new \"last updated\" date. Contact us Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd United States administration office: 555 W 5th St, 35th floor, Los Angeles, CA 90013, United States Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@kitchenwarehouse.online International call center: +66 (0) 98 391 3877",
    "url": "https://kitchenwarehouse.online/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Kitchen Warehouse.",
    "content": "Terms & Conditions Last updated September 14, 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. These Terms & Conditions govern your use of kitchenwarehouse.online and any purchase you make from Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"). By using the site or placing an order, you agree to these terms. Using the site You must be 18 or older to use this site, or use it under the supervision of a parent or guardian. You agree not to: use the site in a way that breaks any law that applies to you; upload or send anything containing viruses or other harmful code, or anything defamatory, obscene or infringing; try to gain unauthorized access to our systems or interfere with the site's operation or security; copy, reproduce or use the site's content (text, images, branding and design) for any commercial purpose without our written permission. The content on this site, including the Kitchen Warehouse name, product photography and copy, belongs to us or our licensors. Products and descriptions We describe our products as accurately as we can, using the specifications our suppliers publish. Product photographs are for illustration, and color and finish can look different on different screens. Measurements quoted on the site are subject to slight variance, so measure your space before ordering if it matters. Pricing All prices are in US dollars and no sales tax is added at checkout. We work to keep prices correct. If we find an error in the price of an order you have placed, we will contact you to confirm whether you want to go ahead at the correct price before we ship. Orders Placing an order is an offer to buy. A contract is formed when we confirm and ship your order. We may refuse or cancel an order, for example where stock is unavailable or we suspect fraud. If we cancel an order you have paid for, we refund it in full. You are responsible for giving us an accurate shipping address and contact details. Payment and security Card payments are taken by Stripe on its own secure checkout, and PayPal payments on PayPal's. Card details are never entered on this site and never reach us. Shipping, returns and cancellations Shipping times and costs, and full return, refund and cancellation terms, are set out on our Shipping and Refunds & Returns pages, which form part of these terms. Limitation of liability To the extent the law allows, our total liability for any order is limited to the amount you paid for the products in that order, and we are not liable for indirect or consequential losses. Some states do not allow these limits, so they may not apply to you. Nothing in these terms limits any right you have under the consumer-protection laws of the state where you live. See also our Limited Liability Indemnity . Changes to these terms We may update these terms from time to time. The version published on this page when you place an order is the version that applies to that order. Contact us Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd United States administration office: 555 W 5th St, 35th floor, Los Angeles, CA 90013, United States Registered address: Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@kitchenwarehouse.online International call center: +66 (0) 98 391 3877",
    "url": "https://kitchenwarehouse.online/terms-and-conditions/"
  }
}